Information & Communication Technology

Role OverviewAn experienced Senior Consultant is sought to support complex enterprise service transformation initiatives centred on SAP S/4HANA Service Management. The role suits a practitioner who combines deep functional expertise with solution leadership experience.The successful candidate will shape service operating models and lead teams to implement service solutions.&nbsp; A background in SAP CRM Service Management and SAP ERP SD module is essential.&nbsp; This position requires strong stakeholder engagement, excellent consulting skills and solution-selling capability.It suits a consultant who enjoys shaping outcomes rather than only configuring solutions.&nbsp;Key ResponsibilitiesThe role will:<ul><li>Lead solution design for S/4HANA Service Management across Regular and Advanced Execution scenarios in Private and public cloud environments.</li><li>Drive alignment between business service strategy and enterprise architecture</li><li>Lead integration design across Service Management and SD, Finance and Procurement</li><li>Support Resource-Related Billing and Event-Based Revenue Recognition implementation approaches</li><li>Facilitate fit-to-standard workshops and executive design sessions</li><li>Provide delivery leadership across Agile and hybrid implementation environments</li><li>Coordinate cross-stream integration with CX platforms</li><li>Support post-go-live optimisation and remediation activities</li><li>Mentor consultants and contribute to capability uplift within delivery teams</li></ul>Skills And Experience RequiredCandidates should demonstrate:<ul><li>15+ years of SAP delivery experience within service and customer operations domains</li><li>Proven leadership across S/4HANA Service Management implementations.&nbsp; A minimum of two full SAP S/4 Private Cloud Service Management implementations from Design to go live.</li><li>Experience designing integrated service architectures based on Service Management across multiple SAP modules</li><li>Hands-on configuration in Service Management and understanding of Advanced Execution scenarios</li><li>Experience supporting Resource-Related Billing and EBRR concepts</li><li>Confidence working with Agile delivery frameworks such as SAFe, Jira, or Octane</li><li>Experience operating as Service SME, Stream Lead, or Functional Architect</li><li>Capability facilitating workshops with business and technical stakeholders</li><li>Strong communication skills suitable for multinational delivery environments</li></ul>Qualifications Required<ul><li>A degree in a Technology Discipline is required, or 5 years of work experience in lieu</li><li>Certification in S/4HANA Service Management Private Cloud</li></ul>Highly Regarded ExperienceThe following will strengthen suitability:<ul><li>Experience supporting upgrade or remediation programmes</li><li>Integration leadership across Salesforce or adjacent CX ecosystems</li><li>Background supporting contact centre or installed base service models</li><li>Certification in other SAP modules and solutions</li></ul>What Success Looks LikeWithin the first six months, the consultant will:<ul><li>Establish credibility as the Service domain authority</li><li>Be known in the Australian SAP community as a specialist in Service Management</li><li>Be a trusted advisor to our customers and team members</li><li>High utilisation across billable work and sales opportunities.</li></ul>&nbsp; <h3>Benefits</h3>This role offers a rare opportunity to operate at the forefront of SAP S/4HANA Service Management transformation in Australia. It suits experienced consultants who want to influence enterprise service strategy, lead complex delivery outcomes, and strengthen their standing as recognised Service domain specialists.<h3>Establish Yourself As A Recognised Service Management Authority</h3>You will be positioned as a specialist in SAP S/4HANA Service Management across the Australian market. The role supports active participation in major transformation programmes and enables you to build visibility as a trusted advisor to both customers and senior delivery teams.This is an opportunity to move beyond configuration-led delivery and operate as a Service domain leader shaping operating models and enterprise solution direction.<h3>Lead Enterprise-Scale Service Transformation Initiatives</h3>You will take ownership of solution design across Regular and Advanced Execution Service Management scenarios in both Public and Private Cloud environments. The role includes responsibility for aligning service strategy with enterprise architecture across Sales and Distribution, Finance, Procurement, and Customer Experience platforms.This breadth of engagement strengthens your capability as a Service architecture specialist rather than a single-stream functional consultant.<h3>Expand Your Commercial And Advisory Influence</h3>You will contribute to solution shaping activities supporting both delivery and sales opportunities. This exposure strengthens your consulting profile and builds experience working with executive stakeholders during transformation planning and design phases.The role provides a pathway towards Functional Architect, Domain Lead, or Practice leadership positions.<h3>Strengthen Your Expertise In High-Value Service Execution Scenarios</h3>You will work directly with advanced Service Management capabilities including:<ul><li>Resource-Related Billing</li><li>Event-Based Revenue Recognition</li><li>Advanced Execution service models</li><li>Integrated service architectures across ERP and CX platforms</li></ul>These areas are increasingly central to complex service transformation programmes and significantly strengthen long-term market positioning.<h3>Operate In A Leadership Role Across Delivery Teams</h3>You will mentor consultants and contribute to capability uplift across Service Management delivery teams. This provides a structured opportunity to influence solution quality and strengthen your leadership profile within major SAP programmes.<h3>&nbsp;</h3>This role is designed for consultants who want to shape outcomes, influence enterprise service transformation direction, and strengthen their standing within the Australian SAP community. <h3>Task & responsibilities</h3><ul><li>Lead solution design for S/4HANA Service Management across Regular and Advanced Execution scenarios in Private and public cloud environments.</li><li>Drive alignment between business service strategy and enterprise architecture</li><li>Lead integration design across Service Management and SD, Finance and Procurement</li><li>Support Resource-Related Billing and Event-Based Revenue Recognition implementation approaches</li><li>Facilitate fit-to-standard workshops and executive design sessions</li><li>Provide delivery leadership across Agile and hybrid implementation environments</li><li>Coordinate cross-stream integration with CX platforms</li><li>Support post-go-live optimisation and remediation activities</li><li>Mentor consultants and contribute to capability uplift within delivery teams</li></ul> <h3>Qualification & experience</h3><ul><li>15 years + work experience in SAP Service Management and CRM</li><li>A degree in a Technology Discipline is required, or 5 years of work experience in lieu</li><li>Certification in S/4HANA Service Management Private Cloud</li></ul>

Annual

Enterprise S/4HANA Service Transformation Programmes

Senior SAP S/4HANA Service Management Consultant / Lead

Full time

We are seeking an experienced Senior Software Engineer / Technical Lead to join our team. This is a hands-on leadership role responsible for designing, building, and delivering scalable cloud-based solutions across Salesforce and Microsoft Azure platforms. <h3>Benefits</h3>What we offerl $85,000 -$98,000 Plus super (depending on experience)l Opportunity to work on cutting-edge cloud and AI-driven solutionsl Collaborative and supportive team environmentl Career growth and leadership development opportunities <h3>Task & responsibilities</h3>Design and develop end-to-end software solutions across Salesforce, Azure, and cloud-based platforms· Build and deploy custom Salesforce applications (Apex, Lightning Web Components, Flows) and cloud-based web applications· Develop and integrate APIs and middleware solutions using REST and SOAP services· Participate in system architecture design, technical decision-making, and solution planning· Conduct testing (unit, integration, and regression) to ensure software quality and performance· Review code, maintain coding standards, and support production deployments· Monitor, maintain, and enhance existing systems, including troubleshooting and resolving issues· Gather and analyse business requirements and translate them into technical solutions· Collaborate with clients and stakeholders to deliver tailored software solutions· Lead and support development teams, including mentoring junior engineers· Participate in Agile processes, including sprint planning and team coordination· Prepare technical documentation, system designs, and user guides <h3>Qualification & experience</h3>l Minimum 2 years of experience as a Senior Software Engineer or Technical Leadl A relevant bachelor degree or higher, such as a Bachelor of Computer Science or Bachelor of Software Engineering or Information Technology.l Strong expertise in Salesforce development (Apex, LWC, Flows)l Experience with Microsoft Azure, cloud applications, and API developmentl Solid understanding of system integration (REST/SOAP APIs)l Experience working with AI/LLM-based applications is highly regardedl Strong leadership, communication, and stakeholder management skillsl Experience working in Agile/Scrum environments

Experienced Senior Software Engineer / Technical Lead to join our team.

Senior Software Engineer / Technical Lead (Full Time)

We are seeking a proactive and customer-focused Technical Service Representative to join our team. This role is central to delivering high-quality service support across Australia, combining technical troubleshooting, service coordination, and customer service responsibilities.You will act as a key point of contact for service-related enquiries, providing remote technical support, coordinating repairs and field service activities, and supporting both customers and internal stakeholders.This is an ideal opportunity for an engineer who enjoys a mix of technical problem-solving, customer interaction, and operational coordination.Key ResponsibilitiesTechnical Service &amp; Support<ul><li>Provide remote (back-to-base) technical support via phone, email, and digital platforms&nbsp;</li><li>Troubleshoot and diagnose equipment issues, determining appropriate solutions&nbsp;</li><li>Coordinate and manage equipment repairs, ensuring timely turnaround&nbsp;</li><li>Triage service requests and escalate to Field Service Engineers when required&nbsp;</li><li>Schedule and coordinate field service activities to optimise response times&nbsp;</li><li>Raise and manage service jobs, repair orders, and return authorisations in ERP systems&nbsp;</li><li>Prepare service quotations for repairs, maintenance, and service contracts&nbsp;</li><li>Administer and maintain customer service contracts&nbsp;</li><li>Coordinate incoming repairs, including logging, tracking, and processing&nbsp;</li><li>Monitor calibration schedules to ensure compliance and timely servicing&nbsp;</li><li>Maintain accurate service documentation and records&nbsp;</li><li>Liaise with global technical teams and internal stakeholders&nbsp;</li></ul>Customer Service &amp; Sales Support<ul><li>Manage customer orders from processing through to delivery&nbsp;</li><li>Coordinate pricing, lead times, and shipping requirements&nbsp;</li><li>Maintain accurate customer data in ERP/CRM systems&nbsp;</li><li>Respond to customer enquiries professionally and promptly&nbsp;</li><li>Support sales activities including quotations and order follow-ups&nbsp;</li><li>Manage returns and customer issues in line with company procedures&nbsp;</li><li>Assist with inventory coordination and stocktakes&nbsp;</li><li>Provide general administrative and operational support&nbsp;</li></ul>Logistics &amp; Warehouse Support (Occasional)<ul><li>Assist with basic warehouse and logistics activities as required&nbsp;</li><li>Support receiving and dispatch of goods, including checking and handling equipment&nbsp;</li><li>Assist with packing, labelling, and preparing shipments&nbsp;</li><li>Coordinate with internal teams to ensure accurate and timely order fulfilment&nbsp;</li></ul>About YouEssential:<ul><li>A recognised engineering degree (Mechanical, Biomedical, Electrical, or similar)&nbsp;</li><li>Experience in customer service, technical support, or service coordination roles&nbsp;</li><li>Strong technical aptitude with the ability to troubleshoot and diagnose equipment issues&nbsp;</li><li>Excellent communication skills, with the ability to explain technical concepts clearly&nbsp;</li><li>Highly organised with strong time management and prioritisation skills&nbsp;</li><li>A proactive, customer-first mindset&nbsp;</li><li>Experience using ERP/CRM systems (e.g. SAP or similar)&nbsp;</li><li>Intermediate to advanced Microsoft Office skills&nbsp;</li></ul>Desirable:<ul><li>Experience in laboratory equipment, life sciences, or medical devices&nbsp;</li><li>Experience with equipment servicing, diagnostics, or repair coordination&nbsp;</li><li>Familiarity with service contracts, calibration processes, or regulated environments&nbsp;</li><li>Experience working with global teams&nbsp;</li></ul>What We Offer<ul><li>Opportunity to work in a technically engaging and customer-focused role&nbsp;</li><li>Exposure to global teams and advanced equipment&nbsp;</li><li>Supportive team environment with opportunities for growth and development&nbsp;</li><li>Competitive salary package&nbsp;</li></ul>How to ApplyIf you are an engineer who enjoys solving problems, working with customers, and coordinating technical services, we would love to hear from you. Apply now with your CV and cover letter.

We are seeking a proactive and customer-focused Technical Service Representative to join our team.

Technical & Customer Service Representative

<ul><li>Configure, maintain, and support routers, switches, firewalls, wireless access points and other network devices for SMB and enterprise clients.</li><li>Monitor network performance, identify issues, and take proactive steps to ensure stability, uptime and security.</li><li>Administer LAN/WAN, VPN, VoIP and internet connectivity services, including fault diagnosis and escalation to carriers where required.</li><li>Implement and maintain network security controls including firewalls, access control lists, antivirus, and patching in line with company standards and client requirements.</li><li>Assist with deployment and support of cloud and hybrid environments (e.g. Office 365, cloud-hosted services) as they relate to network connectivity.</li><li>Maintain accurate documentation of network configurations, changes, and procedures.</li><li>Provide Level 2/3 support to internal and external stakeholders via phone, remote tools, and on‑site visits as required.</li><li>Participate in after-hours support/on‑call rotation when required.</li></ul> <h3>Benefits</h3><ul><li>Competitive salary package in the range of A$80,000 – A$100,000 plus superannuation, commensurate with skills and experience.</li><li>Opportunity to work with a growing telecommunications and ICT solutions provider on diverse projects and clients.</li><li>Supportive team environment with opportunities for professional development and certification.</li></ul> <h3>Task & responsibilities</h3><ul><li>Configure, maintain, and support routers, switches, firewalls, wireless access points and other network devices for SMB and enterprise clients.</li><li>Monitor network performance, identify issues, and take proactive steps to ensure stability, uptime and security.</li><li>Administer LAN/WAN, VPN, VoIP and internet connectivity services, including fault diagnosis and escalation to carriers where required.</li><li>Implement and maintain network security controls including firewalls, access control lists, antivirus, and patching in line with company standards and client requirements.</li><li>Assist with deployment and support of cloud and hybrid environments (e.g. Office 365, cloud-hosted services) as they relate to network connectivity.</li><li>Maintain accurate documentation of network configurations, changes, and procedures.</li><li>Provide Level 2/3 support to internal and external stakeholders via phone, remote tools, and on‑site visits as required.</li><li>Participate in after-hours support/on‑call rotation when required.</li></ul> <h3>Qualification & experience</h3><ul><li>Industry certifications (e.g. CCNA, CompTIA Network+, Fortinet, MikroTik or similar).</li><li>Experience with VoIP, SIP trunks and business phone systems.</li><li>Exposure to cybersecurity tools and practices, such as intrusion detection, endpoint security and vulnerability management.</li><li>Experience working within an MSP or telecommunications provider in Australia.freelancer+1</li></ul>

Network Administrator for a Melbourne-based IT business

Network Administrator

About the job (Tasks and Duties)&nbsp;&nbsp;As a Senior Software Engineer, you will play a critical role in building scalable, secure, and robust digital products. You will take ownership of technical solutions from conception to deployment. In this role, you will:<ul><li>Research, consult, analyse, and evaluate system program needs to build the future, creating scalable new digital products and infrastructure faster than previously possible.</li><li>Identify technology limitations, deficiencies, and bottlenecks in existing systems. You will transform the present by upgrading underlying system architecture and workflows, rather than just adding more tools.</li><li>Test, debug, diagnose, and correct errors within established testing protocols to unlock value from legacy systems. You will make existing systems more visible, safer, and less expensive to maintain, controlling complexity without assuming everything needs to be replaced.</li><li>Write and maintain high-quality program code and technical specifications under quality-accredited standards, utilizing modern methodologies like Spec-Driven</li><li>Development (SDD) where clear architectural intent drives implementation.</li><li>Develop continuous improvement and continuous delivery (CI/CD) strategies, including Harness Engineering—designing the robust scaffolding, constraints, and feedback loops required to safely support AI coding agents and human developers.</li><li>Provide expert advice, guidance, and expertise in developing proposals for software design activities, including evaluating technical costs and recommending software or infrastructure upgrades.</li><li>Create and develop internal tools required to support efficient software management, infrastructure, and system security.</li><li>Collect and analyse operational metrics to monitor system health and optimise overall application performance.</li><li>Identify and mitigate security risks throughout the product lifecycle, including applying encryption/decryption standards and performing system analysis to identify threats or anomalies.</li><li>Write, update, and maintain comprehensive technical documentation, end-user guides, and operational procedures for seamless engineering handoffs.</li></ul>&nbsp;&nbsp;Qualifications and Experience RequiredFormal Qualification:&nbsp;&nbsp;A Bachelor’s degree or higher in Computer Science, Software Engineering, Information Technology, or a highly relevant field.Required Experience:&nbsp;<ul><li>6+ years of highly relevant professional experience as a Software Engineer, Systems Engineer, or Full Stack Developer.</li><li>Extensive generalist software engineering experience with a strong understanding of underlying system architecture, moving beyond specific programming languages to focus on logic, structure, and intent.</li><li>Demonstrated interest or hands-on experience with modern AI-assisted engineering paradigms, such as Spec-Driven Development, Harness Engineering, or autonomous agent workflows.</li><li>Proven ability to safely integrate, refactor, and modernise complex legacy systems, making them highly visible and easy to maintain without requiring full rebuilds.</li><li>Demonstrated expertise in managing testing, automation, and continuous delivery (CI/CD) pipelines.</li><li>Strong understanding of software security practices, risk mitigation, and operational metric analysis.</li><li>Excellent communication skills with the ability to provide technical guidance, consult on system needs, and maintain thorough technical documentation.</li></ul>

Build the future, transform the present, and unlock the value of legacy systems as a Senior Software Engineer at Everest Engineering.

Senior Software Engineer

3 reasons this role stands out:
<ul data-start="310" data-end="522">
<li data-section-id="zf4jat" data-start="310" data-end="371">You own real systems end-to-end - not tickets handed down</li>
<li data-section-id="s1vmbs" data-start="372" data-end="447">You'll make architectural decisions that impact production from day one</li>
<li data-section-id="1qa4xkb" data-start="448" data-end="522">You'll work in a team that values clear thinking as much as clean code</li>
</ul>
Have you built software that actually had to work - not just compile, not just pass review, but hold up in production when it mattered?
A high-growth, VC-backed fintech is building products used by everyday Australians to access their earned wages, manage essential bills, and avoid falling into cycles of debt.
The problems here aren't theoretical. They sit at the intersection of real-world behaviour, financial pressure, and time-sensitive decision making. What you build directly affects how people navigate that.
This is not an environment where work is abstracted away into layers of process. Engineering decisions are visible, felt, and have consequences.
The kind of engineer this role suits
You don't start with code.
You start by structuring the problem - understanding what matters, what doesn't, and where the risks sit. You're comfortable when things are not fully defined, because you know how to bring clarity.
When you make decisions, you can explain them. Not in jargon, not defensively - just clearly. You understand trade-offs and you're comfortable making them.
You've seen production systems behave in ways you didn't expect. You've learned from that. You design with that in mind.
You don't measure your work in tickets closed. You think in terms of outcomes, impact, and whether what you built actually works the way it should.
You're comfortable being relied on.
What you'll be doing
You'll design and build backend systems using AWS serverless technologies (Lambda, AppSync, DynamoDB), contributing directly to a product used in the hands of real customers.
You'll take ambiguous problems and break them into logical, manageable components. Not everything will be pre-defined - part of your role is shaping the solution, not just implementing it.
You'll make architectural decisions where trade-offs matter - speed vs robustness, simplicity vs flexibility, cost vs scale. You won't always have perfect information, and that's expected.
You'll own services in production. That includes how they perform, how they fail, and how they evolve over time.
You'll work closely with product and stakeholders, not as a translator of requirements, but as a contributor to how solutions are formed.
What tends to work well in this environment
<ul data-start="2834" data-end="3221">
<li data-section-id="gajfzv" data-start="2834" data-end="2907">Engineers who bring structure to ambiguity rather than waiting for it</li>
<li data-section-id="1h188xn" data-start="2908" data-end="2965">People who can articulate thinking, not just outcomes</li>
<li data-section-id="1n3i930" data-start="2966" data-end="3057">Those who've experienced production systems at scale and understand operational reality</li>
<li data-section-id="14omzcu" data-start="3058" data-end="3146">Individuals who take responsibility for what they build, beyond the initial delivery</li>
<li data-section-id="juy87t" data-start="3147" data-end="3221">Engineers who value clarity and simplicity over unnecessary complexity</li>
</ul>
Core experience
<ul data-start="3249" data-end="3537">
<li data-section-id="1la7ub5" data-start="3249" data-end="3306">5+ years building software in production environments</li>
<li data-section-id="1n3rm0u" data-start="3307" data-end="3358">Strong experience with TypeScript or JavaScript</li>
<li data-section-id="94buya" data-start="3359" data-end="3414">Experience with AWS or another major cloud platform</li>
<li data-section-id="1mb0jiu" data-start="3415" data-end="3474">Familiarity with CI/CD and modern development practices</li>
<li data-section-id="17wzdqr" data-start="3475" data-end="3537">Computer Science degree or equivalent practical experience</li>
</ul>
Nice to have
<ul data-start="3562" data-end="3680">
<li data-section-id="1a0gc1r" data-start="3562" data-end="3625">Experience designing customer-facing APIs (REST or GraphQL)</li>
<li data-section-id="19ov0sh" data-start="3626" data-end="3680">Experience operating and maintaining live services</li>
</ul>
Tech stack
<ul data-start="3703" data-end="3800">
<li data-section-id="10j50r5" data-start="3703" data-end="3747">AWS (AppSync, Amplify, Lambda, DynamoDB)</li>
<li data-section-id="uen0jn" data-start="3748" data-end="3775">TypeScript / JavaScript</li>
<li data-section-id="je7s86" data-start="3776" data-end="3800">React / React Native</li>
</ul>
Location &amp; flexibility
Sydney-based team.
Working arrangements are flexible and built around outcomes. The expectation is that people manage their time and contribution in a way that supports delivery, not attendance.
Salary
Circa $200k + super.
There is a clear relationship here between capability, ownership, and reward. Strong engineers are recognised and paid accordingly.
 
 
Apply, let's have a chat about it?Skills:<ul><li>Software Engineer</li><li>Senior Software Engineer</li><li>Backend Engineer</li><li>Full Stack Engineer</li><li>TypeScript</li><li>JavaScript</li><li>AWS</li><li>Serverless</li><li>Lambda</li><li>AppSync</li><li>DynamoDB</li><li>API Development</li><li>Event Driven Architecture</li><li>Fintech</li><li>Startup</li><li>Sydney Jobs</li><li>Hybrid Work</li><li>CI/CD</li></ul>Salary benefits: Superannuation

3 reasons this role stands out:

You own real systems end-to-end - not tickets handed down
You'll

This new role engages in some of Australia’s largest infrastructure projects and &nbsp;developments which demand a high level of workmanship and efficiency, and ability to work within stringent timelines. &nbsp; It encompasses design, installation and support for a wide range of disciplines &nbsp;including audio visual, hearing augmentation, lighting control, security and &nbsp;structured cabling.&nbsp;Personal Skills<ul><li>Excellent interpersonal skills &nbsp;</li><li>Team building skills &nbsp;</li><li>Decision making skills &nbsp;</li><li>Effective verbal and listening communication skills &nbsp;</li><li>Project management skills &nbsp;</li><li>Time management skills &nbsp;</li></ul>If you are interested to join our team in this new role , please send your resume and a cover letter outlining your relevant experience - Subject: "AV Technician" - [Your Name]" <h3>Benefits</h3><ul><li>Competitive Salary&nbsp;</li><li>Professional Environment</li></ul> <h3>Task & responsibilities</h3><ul><li>Understand drawings and specification to determine position and connection for equipment installation</li><li>Installation and maintenance of audio-visual systems, encompassing both endpoint and infrastructure video conferencing solutions. The scope further extends to sound reinforcement, hearing augmentation systems, and integrated control systems for energy and lighting management; and installation of other telecommunications equipment</li><li>Perform cable and wire routing through conduits, walls and ceilings, joining cables in accordance with Australian standards and technical plans</li><li>Connect cables and wires to appliances</li><li>Adjust, replace and repair faults; including using transmission measuring equipment and spectrum analysers, to locate and identify complex faults in telecommunications and data transmission systems certification</li><li>Inspecting, testing using electronic equipment, and maintaining aerial and underground wires and cables to ensure continuous connectivity and signal integrity across the network</li><li>Respect health and safety, including safe work method&nbsp; statements, checklists and procedures</li><li>Liaises with: Operations Manager, staff, suppliers, clients and key stakeholders</li><li>Provide a consistent high level of service to clients&nbsp;&nbsp;</li></ul> <h3>Qualification & experience</h3><ul><li>Certificate III in Telecommunications or higher (or equivalent) &nbsp;</li><li>ACMA Open Cabling License &nbsp;</li><li>ACMA Structured Cabling Endorsement &nbsp;</li><li>ACMA Fibre Optics Endorsement &nbsp;</li><li>General Safety Induction (White Card Qld) &nbsp;</li><li>EWP ticket SL, BL, VL (Yellow Card)&nbsp;</li><li>Valid Australian Drivers License &nbsp;</li><li>High level communication skills &nbsp;</li><li>Ability to work effectively as part of a multidisciplinary team &nbsp;</li></ul>

We are looking for a hardworking, trustworthy, proactive, self-motivated, determined, well organised, professionally dressed and presented employee.

AV Technician

FoodWorks Tottenham is a trusted, locally owned supermarket that offers a wide variety of fresh produce, quality groceries, and everyday essentials to the community. We pride ourselves on providing exceptional customer service in a friendly and welcoming environment. At FoodWorks Tottenham, we are committed to supporting local suppliers and ensuring our customers have access to the best products at competitive prices. Our store is more than just a supermarket—it's a place where the community comes together, and we are passionate about creating a positive shopping experience for everyone. Whether you're looking for fresh food, household products, or special deals, FoodWorks Tottenham has you covered with a commitment to quality, convenience, and customer satisfaction.FoodWorks Tottenham is seeking a skilled and detail-oriented ICT Business Analyst to join their dynamic team. In this role, you will analyse business requirements, identify process improvements, and deliver effective technology solutions to support organisational goals. You will work closely with stakeholders to gather and document requirements, evaluate systems and workflows, and contribute to system implementation, testing, and user training to ensure successful project outcomes. The ideal candidate will have strong analytical and problem-solving skills, attention to detail, and the ability to thrive in a fast-paced, collaborative environment, with experience in business analysis or ICT projects being highly advantageous. <h3>Benefits</h3><ul><li>Professional Growth &amp; Learning</li><li>Team &amp; Culture</li><li>Flexible Work Arrangements</li><li>Leave Entitlements</li><li>Health &amp; Wellbeing</li></ul> <h3>Task & responsibilities</h3><ul><li>Collaborate with stakeholders to gather, analyse, and document business, functional, and technical requirements&nbsp;</li><li>Identify, investigate, and analyse business processes, procedures, and work practices to uncover inefficiencies&nbsp;</li><li>Evaluate business needs and recommend optimal solutions, including system functionality and improvements&nbsp;</li><li>Develop detailed functional specifications, use cases, and workflow diagrams for system development&nbsp;</li><li>Apply data analysis and process modelling techniques to support system design and decision-making&nbsp;</li><li>Plan and manage projects using established project management methodologies, including resource allocation and cost estimation&nbsp;</li><li>Assess risks associated with ICT initiatives and recommend mitigation strategies&nbsp;</li><li>Support the development, testing, and implementation of ICT solutions, including system test plans&nbsp;</li><li>Ensure system quality, integrity, and alignment with business requirements during deployment&nbsp;</li><li>Create user documentation, training materials, and deliver training sessions to end-users&nbsp;</li><li>Act as a central point of reference, providing guidance and support throughout the project lifecycle&nbsp;</li><li>Analyse data and trends to support strategic decision-making and continuous improvement&nbsp;</li><li>Provide ongoing support to users to ensure effective adoption and use of ICT systems</li></ul> <h3>Qualification & experience</h3>Minimum Bachelors in Computer Science or IT or related fieldMinimums 1-2 years experience&nbsp;Strong understanding of business processes, system analysis, and ICT solutions

FoodWorks Tottenham seeks an ICT Business Analyst to analyse requirements, improve processes, and deliver effective ICT solutions.

ICT Business Analyst

<h3>About the Role</h3>We are seeking a Full Stack Software Engineer to contribute to the ongoing development and enhancement of our platform.Working under the direction of the Lead Software Engineer, you will collaborate with the development team, QA, and broader business stakeholders to deliver new features and maintain existing functionality. The role also includes opportunities to contribute to research and development initiatives for new product features.While prior experience in the building or construction industry is not required, an ability to understand technical concepts and structured systems will be beneficial.<hr><h3>Key Responsibilities</h3><ul><li>Develop and maintain features across the full stack</li><li>Collaborate with cross-functional teams to deliver product updates</li><li>Contribute to product improvements and new feature development</li><li>Support testing and quality assurance processes</li><li>Participate in R&amp;D initiatives</li></ul><hr><h3>Skills &amp; Experience</h3><ul><li>Bachelor’s degree in Computer Science, Software Engineering, or equivalent experience</li><li>Experience with:<ul><li>C#</li><li>SQL Server</li><li>TypeScript / JavaScript</li><li>HTML and CSS</li></ul></li><li>Strong problem-solving and analytical skills</li><li>Good written and verbal communication</li><li>Attention to detail</li></ul>Desirable:<ul><li>Experience with Azure</li><li>Test automation and/or test-driven development</li><li>Exposure to mathematical or engineering-based problem solving</li></ul><hr><h3>Working Arrangements</h3><ul><li>Full-time, onsite role (Monday–Friday, 9:00am–5:00pm)</li><li>Located in Spring Hill, Brisbane</li></ul>&nbsp;&nbsp;

We are seeking a Full Stack Software Engineer to contribute to the ongoing development and enhancement of our platform.

Full Stack Software Engineer

We are seeking a dedicated and experienced ICT Support Officer to provide technical support, maintain IT systems, and ensure minimal disruption to business operations. The successful candidate will play a critical role in supporting both hardware and software systems across the organisation.<hr><h3>Key Responsibilities</h3><ul><li>Provide first-level technical support for hardware, software, and network-related issues.</li><li>Install, configure, test, maintain, and administer new and upgraded networks, software databases, and applications.</li><li>Diagnose and resolve technical issues, including system faults and user problems.</li><li>Monitor system performance and ensure systems are running efficiently.</li><li>Maintain IT security protocols and assist in safeguarding data and network integrity.</li><li>Set up and manage user accounts, permissions, and access rights.</li><li>Perform routine system maintenance, backups, and updates.</li><li>Assist in the procurement and deployment of IT equipment.</li><li>Prepare technical documentation, user manuals, and training materials.</li><li>Liaise with external vendors and service providers when required.</li></ul><hr><h3>Skills &amp; Requirements</h3><ul><li>Relevant qualification in Information Technology, Computer Science, or related field.</li><li>At least 1–2 years of relevant work experience (preferred).</li><li>Strong knowledge of operating systems (Windows, macOS), networking, and troubleshooting.</li><li>Familiarity with Microsoft Office 365, cloud services, and database systems.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and as part of a team.</li></ul><hr><h3>Why Join Us?</h3><ul><li>Supportive and collaborative work environment</li><li>Opportunity for career growth and skill development</li><li>Competitive salary package aligned with industry standards</li></ul><hr><h3>How to Apply</h3>Please submit your resume and a cover letter outlining your suitability for the role

Join our team as an ICT Support Officer—solve tech issues, support systems, and grow your IT career in a fast-paced environment.

ICT Customer Support Officer

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