Join us in building Australia’s workforce of the futureAt Workinitiatives, we’re tackling Australia’s labour and skills crisis head-on. Our industry-led jobs and skills platforms connect employers, educators, service providers, job seekers and migration specialists in collaboration with government and industry. Together, we’re creating targeted recruitment and upskilling solutions to build a vibrant, inclusive and sustainable workforce.We exist to build Australia’s workforce capabilities with trusted technology that connects jobs, skills, people and migration. With trust and credibility at our core, we operate with integrity, honesty and respect.Now, we’re looking for our next Customer Success Manager to join the team. <h3>Benefits</h3><ul><li>Purpose-driven work: be part of a mission to build Australia’s workforce capabilities and future-proof industries</li><li>Shape how we support users: help us move from high-touch service today to scalable support tomorrow</li><li>Career growth: expand your skills and responsibilities as we grow</li><li>Flexibility: flexible working arrangements in a collaborative, supportive team</li></ul> <h3>Task & responsibilities</h3>As our Customer Success Manager, you’ll be the first point of technical support for the employers, partners and job seekers using our platforms. You’ll diagnose and resolve platform issues, configure the platform to meet users’ needs, and help customers and partners get the best out of our technology. Key responsibilities include:<ul><li>Responding to and resolving user queries on platform functionality, access and technical issues via Intercom, email and phone, and escalating defects to the development team with clear reproduction details</li><li>Assessing customer and partner requirements and determining the right platform features, settings and integrations to solve their problems</li><li>Setting up and configuring new customer and partner accounts, user permissions and platform access</li><li>Configuring and adapting platform workflows, templates and settings to meet users’ requirements, and documenting enhancement requests for the product team</li><li>Supporting the build, configuration, testing and ongoing maintenance of partner-branded sites, from implementation through to long-term adoption</li><li>Monitoring platform usage and data integrity, identifying and resolving discrepancies, and ensuring users are working with the platform efficiently</li><li>Delivering onboarding and training, and creating help articles and guides that help users resolve issues independently</li></ul> <h3>Qualification & experience</h3>You’ll fit right in if you have:<ul><li>1+ years’ experience in a technical support, customer support, customer success or similar role supporting users of a software platform</li><li>Strong troubleshooting skills and the ability to diagnose software issues and explain solutions clearly to non-technical users</li><li>Experience with help desk or support tools such as Intercom, Zendesk or similar, and comfort working with data and reporting</li><li>A people-focused, proactive approach: you build trust easily, ask good questions and make things happen</li><li>Adaptability in a fast-moving start-up environment</li></ul>If you’re curious about workforce development, skills, and how tech can solve big national challenges, you’ll love it here.

Call Centre & Customer Service

Annual

Which of the following statements best describes your right to work in Australia?

How many years’ experience do you have relevant to the advertised position?

What sets you apart from other candidates?

We're looking for our next superstar CSM to join our team!

Customer Success Manager

Full time

Ditch the late nights and weekend hustle! Take your career further, earn more and grow with a supportive team.Who are we?Surge Direct Sydney is part of one of Australia’s rapidly expanding sales companies. We specialise in face-to-face sales, representing leading brands across shopping centres, kiosk pop-ups, sports venues and major events.We’re looking for outgoing, driven and positive individuals who are ready to build their skills, grow their confidence and take the next step in their career.Your background could be exactly what we’re looking for!Worked in hospitality?You already know how to communicate, handle pressure and connect with customers.Worked in customer service?You know how to build relationships and create great experiences.First time working in sales?No problem. Our development program is designed to teach you the skills you need while giving you the opportunity to grow.New to Australia?We welcome backpackers and Working Holiday Visas. Imagine being able to meet likeminded individuals, build an invaluable skillset, make uncapped commission AND travel.Whether your background is in hospitality, customer service, sales, retail, labour or something completely different, experience isn’t everything — your mindset is.We’re looking for people who are:<ul><li>Reliable, self-motivated and coachable</li><li>Confident communicators and enjoy meeting new people</li><li>Great at customer service and working as part of a team</li><li>Focused on personal and professional development</li><li>Resilient and able to thrive in a fast-paced environment</li><li>Positive, energetic and ready to challenge themselves</li></ul>Why you’ll love it here:<ul><li>Monday to Friday, 9:00 AM–5:30 PM (+ optional weekend work with penalty rates for the hustlers)</li><li>Hourly pay + bonuses + uncapped commission — your earning potential is in your hands</li><li>Progression through our development program designed to build your sales, communication, leadership and business skills</li><li>Weekly crew nights and social activities</li><li>Networking across our offices and clients around Australia and New Zealand</li><li>Team-focused environment where everyone supports each other</li><li>Opportunities to work and travel between Australian and New Zealand</li><li>Exciting incentives — including paid trips around the world, team trips and experiences no other industry offers (just for doing your job!)</li><li>Valuable experience in sales, customer service, communication and teamwork</li></ul>So, are you ready to make your move?Surge Direct Sydney is scaling fast — and if you believe this is where you could thrive, we want YOU to grow with us.

Retail & Consumer Products

Hourly

We’re looking for outgoing, driven and positive individuals who are ready to build their skills, grow their confidence and take the next step in their

Monday to Friday | No experience required | Immediate Start

Affinity Care WA Pty Ltd is seeking a full-time Community Worker to support people with disability, young people and families to access appropriate services, build independence and participate more fully in their communities.Working across community and residential support settings, you will meet with clients to understand their circumstances, help plan suitable support, coordinate referrals and work with families, service providers and community organisations. The role also contributes to service planning, community engagement and reporting. <h3>Benefits</h3><ul><li>Competitive salary package plus superannuation</li><li>Opportunities for professional development</li><li>Paid leave and holidays</li><li>Supportive and rewarding work environment</li></ul> <h3>Task & responsibilities</h3><ul><li>Interview clients, families and relevant stakeholders to understand clients’ circumstances, support needs and goals.</li><li>Identify barriers affecting clients’ access to services and participation, and work with clients, families and service providers to identify suitable community resources for their health, welfare, housing, employment and training needs.</li><li>Plan and deliver individual or group support, education and skills programs, including activities that promote independence and community participation.</li><li>Provide clients and families with information about relevant community, disability, accommodation, allied health and other support services.</li><li>Help clients access appropriate services by making referrals and following up to check that support is suitable.</li><li>Coordinate with support workers, service providers, community groups, welfare agencies, government bodies and private organisations to promote continuity of support and awareness of available resources.</li><li>Help clients set practical goals that build independence, inclusion and participation in the community.</li><li>Support families and provide assistance to children and people with disability in relevant community, residential and group accommodation settings.</li><li>Assist young people experiencing social, emotional or financial difficulties to identify suitable support and work towards addressing those challenges.</li><li>Where required by a client’s program, provide supervision and support to clients subject to probation or parole, monitor their progress, and liaise with relevant justice agencies.</li><li>Advocate for clients’ needs and support their involvement in decisions about their services.</li><li>Monitor clients’ progress, provide follow-up support, and maintain accurate and confidential client records, case notes and service reports.&nbsp;</li><li>Prepare reports and contribute to service planning and improvement, including by assisting with funding and resource submissions where required.</li><li>Follow organisational procedures and applicable privacy, safeguarding and work health and safety requirements.</li></ul>&nbsp; <h3>Qualification & experience</h3><ul><li>A relevant qualification in Community Services, Social Sciences, Human Services or a related field,&nbsp;</li><li>At least one year of relevant work experience in community services, disability support, case coordination or a related area.</li><li>Strong communication and relationship-building skills, with the ability to work respectfully with people from diverse backgrounds.</li><li>Ability to consult with clients, identify support needs and coordinate appropriate services.</li><li>Ability to maintain accurate records and handle confidential information.</li><li>Ability to work independently and collaboratively with clients, families, colleagues and external service providers.</li></ul>

Community Services & Development

Experienced Community Worker (ANZSCO 411711) Required

Community Worker

We are seeking a skilled Cook to prepare and cook meals consistently for our customers.<h3>Key responsibilities</h3><ul><li>Examine ingredients and food supplies to check freshness, quality and suitability for use.</li><li>Prepare and cook menu items such as pizzas, pasta, steaks, seafood, burgers, breakfast dishes, salads and desserts.</li><li>Regulate temperatures and operate ovens, grills and other kitchen equipment safely.</li><li>Season food during cooking and prepare sauces, gravies and other accompaniments.</li><li>Portion and plate meals, adding sauces and garnishes in line with the restaurant’s presentation standards.</li><li>Prepare food to meet customers’ dietary requirements where requested.</li><li>Store ingredients and prepared food in temperature-controlled facilities, following safe food-handling practices.</li><li>Maintain a clean and organised work area and follow food safety, hygiene and workplace safety requirements.</li><li>Assist with estimating food requirements, minimising waste and maintaining adequate kitchen supplies.</li><li>Support and guide other kitchen staff or apprentices in food preparation and cooking procedures when required.</li></ul><h3>Skills and experience</h3><ul><li>Certificate III in Commercial Cookery with at least two years of on-the-job training, or Certificate IV in Commercial Cookery; or at least three years of relevant experience.</li><li>Experience preparing and cooking meals in a commercial restaurant kitchen.</li><li>Knowledge of food safety, hygiene and safe operation of kitchen equipment.</li><li>Ability to prepare a varied menu, work efficiently during busy service periods and follow recipes and portion standards.</li><li>Good communication, organisation and teamwork skills.</li><li>Flexibility to work shifts, including evenings and weekends.</li></ul>

Hospitality & Tourism

Bring your cooking skills to Vanilla Pod Pizza & Pasta Bar in Albury, preparing a varied menu of customer favourites while earning $80,000 per year.

Cook

Organisation and Methods Analyst1 Care Connect | Rooty Hill, NSW | Full-timeSalary: A$85k to A$95k per annum plus superannuationWe are Mansys Pty Ltd, the Recruitment Consultants. Our client, 1 Care Connect is a registered NDIS provider based in Rooty Hills, NSW. They provide supported independent living, in-home care, community nursing, respite and community access services across Western Sydney.They are seeking an Organisation and Methods Analyst to review how their services are organised and help their teams work more effectively. Applicant will work with management, office staff and frontline workers to understand how information and responsibilities pass between teams, identify where delays or duplication occur, and develop practical improvements that support continuity of care for participants.What you’ll do<ul><li>Review the steps from participant referral and intake through to the first service. Trace how information is collected, recorded and passed to the workers delivering the support.</li><li>Speak with staff, observe how work is carried out and compare current practice with documented procedures. Identify duplicated tasks, unclear responsibilities and gaps in handovers.</li><li>Examine how roster changes, shift notes and participant feedback reach the people responsible for follow-up. Use service records to identify recurring issues and their causes.</li><li>Prepare workflow maps and written proposals for management explaining what should change, who would be responsible and how the improvement could be measured.</li><li>Work with staff to trial approved changes. Update procedures, forms and work instructions, and guide the teams who will use them.</li><li>Assess whether changes have worked by tracking measures such as time from referral to first service, completeness of handovers and time taken to close follow-up actions. Report findings and recommend further changes where needed.</li></ul>Must Have<ul><li>A relevant bachelor’s degree in business, management, industrial engineering or a related discipline.</li><li>Demonstrated experience analysing work processes and translating findings into practical improvements across teams.</li></ul>&nbsp;Skills Needed<ul><li>Ability to interview staff, interpret operational data, prepare workflow maps and write procedures that people can readily follow.</li><li>Experience presenting recommendations to management and working with staff to implement and evaluate changes.</li><li>Experience in disability, community services, healthcare or another regulated service environment would be advantageous.</li></ul>&nbsp;How to applyPlease submit your résumé and a short cover letter describing one process you reviewed, the change you recommended and how you assessed the result.&nbsp;

Consulting & Strategy

Organization and Methods Analyst

our client, SERENDIPITY KITCHEN PTY LTD, who is seeking an experienced and motivated Full-Time Cook to join their busy restaurant located in Castle Hill, NSW 2154.Our client takes pride in serving delicious, high-quality meals and providing excellent customer service. They are looking for a dedicated Cook who can contribute to the smooth operation of their kitchen while maintaining high standards of food quality, presentation and hygiene.Responsibilities :<ul><li>examine food ingredients before preparation to ensure they are fresh, suitable and of the required quality.</li><li>Prepare meat, &nbsp;vegetables, herbs, sauces and other ingredients according to menu specifications and established recipes.</li><li>Prepare and cook burgers, hand-crafted sides, and other menu items strictly according to brand recipes using commercial kitchen equipment at required temperature &nbsp;including woks, pans, ovens, grills and deep fryers.&nbsp;</li><li>Season food during preparation and cooking to achieve the required flavour, texture and consistency</li><li>portioning food, placing it on plates, and presenting as per bran requirements &nbsp;Ensuring &nbsp;every meal leaving the kitchen is fresh, consistent, and properly plated</li><li>Work efficiently and calmly during busy service periods and communicate closely with front-of-house and kitchen team member</li><li>preparing food to meet special dietary requirements</li><li>Monitor stock rotation, storage dates and expiry dates and dispose of unsuitable or expired food.</li><li>Assist with training junior kitchen staff in food preparation, cooking techniques and the safe use of kitchen equipment when required.</li><li>Follow food hygiene procedures to prevent contamination and ensure food is handled safely as per&nbsp; brand and Australian workplace health and safety requirements.</li><li>Learn and adapt to Hello Harry's proprietary kitchen systems, procedures, and recipes.&nbsp;</li></ul>Qualification &amp; experience&nbsp;<ul style="list-style-type:disc;"><li>At least one &nbsp;year of relevant experience working as a Cook in a &nbsp;branded Burger shop or Australian restaurant&nbsp;</li><li>Knowledge of , sauces, seasonings and &nbsp;cooking techniques.</li><li>&nbsp;AQF Certificate IV&nbsp;&nbsp; or above&nbsp;</li><li>Ability to use commercial cooking equipment safely and effectively.</li><li>Good understanding of food hygiene, food storage and kitchen safety requirements.</li><li>Ability to work efficiently under pressure during busy service periods.</li><li>Ability to manage multiple food orders while maintaining quality and presentation standards.</li><li>Strong attention to detail, particularly regarding flavour, portioning and presentation.</li><li>Good communication and teamwork skills.</li><li>Ability to work a flexible roster, including evenings, weekends and public holidays.</li><li>Reliable, organised and committed to maintaining consistent food quality.</li></ul>Salary- 79,000 to 82,000 plus super&nbsp;

Position: Aged or Disabled Care WorkerEmployer: INJOY OUR FREEDOM PTY LTD t/a Nurse Next Door MosmanLocation:&nbsp; Mosman NSW 2088Employment type:&nbsp; Full-time, ongoing – approximately 38 hours per weekSalary: $75,000 – $85,000 per annum plus superannuation&nbsp;How to applyTo apply, please submit your current résumé and a short cover letter through this platform. This role is open to all applicants with the right to work in Australia. We review applications as they come in, so we encourage you to apply early. <h3>Benefits</h3>Why join Nurse Next Door MosmanYou’ll be part of a supportive local team that takes real pride in its work, with ongoing training, a genuine say in how we care for people, and the satisfaction of knowing your visits make someone’s day better. We offer stable full-time hours and a competitive salary above the relevant award. <h3>Task & responsibilities</h3>About the roleWe are looking for a caring and reliable support worker to visit clients in their own homes and provide personal care and companionship in line with each person’s individual care plan and the Australian Aged Care Quality Standards. You’ll report to a Care Designer and work alongside a close-knit Care Team to make sure every client receives consistent, high-quality support. Because our clients rely on us around the clock, visits can fall in the early morning, during the day, in the evening, or overnight, so flexibility across a rostered week of approximately 38 hours is part of the role.What you’ll be doing•&nbsp;&nbsp;&nbsp;&nbsp;Helping clients move through their day with dignity – supporting them to shower, dress, groom and get around their home safely and comfortably.•&nbsp;&nbsp;&nbsp;&nbsp;Preparing nutritious meals they’ll enjoy, and giving a hand at mealtimes where that support is needed.•&nbsp;&nbsp;&nbsp;&nbsp;Keeping the household ticking over – light tidying, the weekly shop, everyday errands, and transport to appointments and social outings.•&nbsp;&nbsp;&nbsp;&nbsp;Being genuine company – for many of our clients the conversation and connection matter just as much as the practical help, and we love supporting them to stay involved in their community.•&nbsp;&nbsp;&nbsp;&nbsp;Reading the care plan before each visit and keeping clear, accurate notes afterwards, so the whole team stays on the same page.•&nbsp;&nbsp;&nbsp;&nbsp;Working safely at all times, including the sensible use of any equipment and applying everyday infection-control practices.•&nbsp;&nbsp;&nbsp;&nbsp;Staying in close contact with your Care Designer, and giving our scheduling team early notice of any availability changes so clients are never left without support.&nbsp; <h3>Qualification & experience</h3>What we’re looking for•&nbsp;&nbsp;&nbsp;&nbsp;A Certificate III in Individual Support (Ageing and/or Disability), or an equivalent qualification.•&nbsp; &nbsp; 1 year of hands-on experience in aged care, disability or community support.•&nbsp;&nbsp;&nbsp;&nbsp;Some hands-on experience in aged care, disability or community support – whether paid or through placement.•&nbsp;&nbsp;&nbsp;&nbsp;Two people who can speak positively about your work as professional referees.•&nbsp;&nbsp;&nbsp;&nbsp;Strong, warm communication skills and the confidence to work on your own out in the community.•&nbsp;&nbsp;&nbsp;&nbsp;A reliable way to travel between client visits across the Lower North Shore.•&nbsp;&nbsp;&nbsp;&nbsp;A current National Police Check (aged care / vulnerable persons) and a Working with Children Check – or a willingness to obtain them.•&nbsp;&nbsp;&nbsp;&nbsp;Completion of the NDIS Worker Orientation Module (or happy to complete it before you start).•&nbsp;&nbsp;&nbsp;&nbsp;Willingness to work through our short online induction so you’re set up to succeed from day one.

We are seeking a caring and reliable support worker to provide in-home personal care and companionship to clients.

Aged or Disabled Care Worker

Please check all details related to the job.&nbsp;&nbsp; <h3>Benefits</h3>Benefits&nbsp;<ul><li>Safe and flexible working environment.&nbsp;</li><li>Guaranteed super.</li><li>Growth in your field</li></ul>&nbsp; <h3>Task & responsibilities</h3>Task&nbsp;&nbsp;<ul><li>Build meaningful connections with Participants and their families, understanding and supporting their unique needs, goals, and daily activities.&nbsp;</li><li>Assist with daily living tasks including meal preparation, medication administration, dressing, house hold duties, showering, and toileting as per individual plans.&nbsp;</li><li>Facilitate Participants' engagement in activities, outings, education, or employment aligned with their individual plans, including transportation.&nbsp;</li><li>Record shift notes, case updates, incidents, and medication administration using BoraCare systems, ensuring timely and accurate documentation.&nbsp;</li><li>Uphold a clean, safe, and hygienic environment, supporting cultural and religious needs, and participating in evacuation procedures as needed.&nbsp;</li><li>Work collaboratively with colleagues and stakeholders, attending team meetings, core training sessions, and maintaining open communication.&nbsp;</li><li>Follow protocols for incidents, near misses, and timesheets, providing feedback and reports to senior staff or management as required.&nbsp;</li><li>Assist with planning, advocacy, and communication to ensure Participants’ personal goals and well-being are prioritized.&nbsp;</li></ul>&nbsp;Key responsibilities<ul><li>Develop meaningful and professional relationships with Participants and their family, understanding their unique needs, goals, and daily living activities.</li><li>Provide direct care (daily living and household activities) assistance to Participants in line with their individual plan, as required such as meal assistance, medication, dressing, household duties, showering ,and toileting.</li><li>Provide assistance with daily planning, advocacy, communication and transport as required.</li><li>Provide physical assistance as required including all aspects of manual handling, lifting, bending, stretching.</li><li>Support engagement in activities, outings, education and/or employment related in line with individual plan.</li><li>Ensure completion of appropriate documentation. Relevant information on support provided is to be recorded in case notes and communication logs/handovers.</li><li>Support and sustain the cultural and religious needs of Participants.</li></ul> <h3>Qualification & experience</h3>Qualification &amp; experience<ul><li>Minimum Certificate III in Disability Services or in a relevant field, or higher.</li><li>Maintaining all Industry and organizational related mandatory clearances and training requirements.</li><li>At lest have 12 months or 24 months work experience in similar field.</li><li>Ongoing commitment to accurate record keeping confidentiality, duty of care.</li><li>Effective written communication skills.</li><li>Genuine interest in the wellbeing and inclusion of people with disability.</li><li>Effective verbal communication skills and demonstrated flexibility in methods of communication, particularly active listening.</li><li>Demonstrated ability to problem solve and use initiative appropriately.</li><li>Demonstrated capacity to collaborate as a part of a diverse team and work autonomously.</li></ul>

.Make a meaningful difference in people's lives while building a rewarding career in disability support.

Disability Support Worker

We are on the look-out for a professional and engaging Front Office Duty Manager to join our team at Cooinda Lodge Kakadu, in the heart of the Kakadu National Park.If you thrive in a dynamic tourism environment, take pride in delivering great guest experiences, and want to live and work in one of Australia's most iconic natural settings - this could be the role for you. <h3>Benefits</h3><ul style="list-style-type:disc;"><li>Competitive Salary&nbsp;&nbsp;</li><li>Full time and ongoing position</li><li>Work in one of Australia’s most iconic tourism destinations</li><li>Career development and progression opportunities</li><li>Employee discounts on tours and accommodation worldwide</li><li>Supportive and inclusive team culture</li></ul>&nbsp; <h3>Task & responsibilities</h3><ul style="list-style-type:disc;"><li style="text-align:justify;">Ensure a smooth and efficient experince delivered to all guests at registration, during their stay and at check out.</li><li style="text-align:justify;">Provide a variety of options and services in accordance with the needs of the current guest</li><li style="text-align:justify;">Ensure relevant promotional material is current and displayed neatly</li><li style="text-align:justify;">Ensure all written correpsondence is updated and information is available to guests daily</li><li style="text-align:justify;">Regularly check the work area and advise of any maintenance issues</li><li style="text-align:justify;">Assist in the coordination of departments and discuss information about departmental direction</li><li style="text-align:justify;">Carry out assigned promotional programs</li><li style="text-align:justify;">Assist Retail tea as required, including orders, restocking, deliveries and inventory updates</li><li style="text-align:justify;">Maintain strict security procedures with issue of room keys and guest confidentiality</li><li style="text-align:justify;">Contribute to maximum occupancy of the hotel by maintaining accurate rooms' inventory control system</li><li style="text-align:justify;">Assist in maximising room revenues thorugh effective utlisation of room rates and promotional packages.&nbsp;</li><li style="text-align:justify;">Conduct regular room and property inspections to ensure product is to standard</li><li style="text-align:justify;">Complete Night Audit tasks according to Lodge guidelines and standards ensuring all paperwork is attached to documentation</li><li style="text-align:justify;">Lead by example in attending to guests and staff</li></ul> <h3>Qualification & experience</h3><ul style="list-style-type:disc;"><li style="text-align:justify;">Relevant qualification of diploma or bachelor degree</li><li style="text-align:justify;">1-2 years' experience in current role or similar</li><li style="text-align:justify;">Previous experience living and working in remote indigenous areas</li><li style="text-align:justify;">Strong working knowledge of Opera PMS</li><li style="text-align:justify;">Working knowledge of Respac</li><li style="text-align:justify;">Previous experience in cash handling and end of day accounting procedures</li></ul>&nbsp;

Join our Front Office team in managing day-to-day operations and delivering exceptional service to guests in a truly unique and stunning location.

Front Office Duty Manager

Jai Deva Pty Ltd, trading as Liberty Oil, is seeking an experienced and motivated Retail Supervisor to oversee and coordinate the daily operations of its retail store located at 731 Riverway Drive, Thuringowa Central, QLD 4817.The successful applicant will be responsible for supervising retail sales employees, coordinating staff activities, maintaining high customer service standards and ensuring the smooth and efficient operation of the store. The role involves preparing staff rosters, allocating duties, assisting with recruitment and staff training, monitoring employee performance and addressing operational issues.The Retail Supervisor will also oversee inventory management, conduct stocktakes, arrange stock replenishment, monitor product pricing and presentation, and ensure merchandise is displayed in accordance with company standards. The position requires the ability to respond to customer enquiries and complaints, resolve service-related issues and provide guidance to employees when dealing with complex transactions.Additionally, the successful applicant will monitor compliance with workplace health and safety requirements, store security procedures and loss-prevention policies. Strong leadership, communication, organisational and problem-solving skills are essential to successfully manage the responsibilities of this position and contribute to the overall performance of the retail business. <h3>Benefits</h3><ul style="list-style-type:disc;"><li style="text-align:justify;">Competitive annual salary of $80,000–$85,000 plus superannuation.</li><li style="text-align:justify;">Full-time, stable employment opportunity.</li><li style="text-align:justify;">Opportunity to take on a leadership role within an established retail business.</li><li style="text-align:justify;">Supportive and professional working environment.</li><li style="text-align:justify;">Opportunity to develop leadership and retail management skills.</li><li style="text-align:justify;">Gain valuable experience in staff supervision and business operations.</li><li style="text-align:justify;">Career development and progression opportunities.</li><li style="text-align:justify;">Opportunity to contribute to business growth and operational improvements.</li><li style="text-align:justify;">Diverse responsibilities across customer service, inventory management and team coordination.</li></ul>&nbsp; <h3>Task & responsibilities</h3>Supervise and coordinate daily activities of retail sales employees to ensure smooth store operations.<ul style="list-style-type:disc;"><li>Monitor staff performance and ensure employees provide professional customer service.</li><li>Prepare staff rosters, allocate shifts and delegate daily operational responsibilities.</li><li>Assist with recruitment, staff induction, training and ongoing performance management.</li><li>Guide and support employees in handling customer enquiries, complaints and complex sales transactions.</li><li>Ensure customer complaints and service issues are resolved promptly and professionally.</li><li>Monitor stock levels, conduct regular stocktakes and coordinate inventory replenishment.</li><li>Inspect incoming, returned and damaged merchandise and arrange appropriate action.</li><li>Ensure products are correctly priced, labelled, stocked and displayed.</li><li>Maintain store presentation, cleanliness and merchandising standards.</li><li>Monitor sales activities and identify opportunities to improve store performance.</li><li>Ensure compliance with workplace health and safety policies and procedures.</li><li>Implement loss-prevention measures and monitor store security.</li><li>Coordinate daily operational activities to maximise staff productivity and customer satisfaction.</li><li>Report operational issues, staffing requirements and inventory concerns to management.</li></ul><h3>&nbsp;</h3> <h3>Qualification & experience</h3><ul><li style="text-align:justify;">Minimum one year of relevant experience in retail supervision, team leadership or a similar retail position.</li><li style="text-align:justify;">Relevant AQF Certificate II or III qualification in Retail, Business or a related field is desirable.</li><li style="text-align:justify;">Previous experience supervising and coordinating retail sales employees.</li><li style="text-align:justify;">Demonstrated knowledge of retail store operations, customer service and sales processes.</li><li style="text-align:justify;">Experience in staff rostering, task allocation, employee training and performance monitoring.</li><li style="text-align:justify;">Sound understanding of stock control, inventory management and merchandising practices.</li><li style="text-align:justify;">Strong leadership and team management skills, with the ability to motivate and guide employees.</li><li style="text-align:justify;">Excellent verbal and written communication and interpersonal skills.</li><li style="text-align:justify;">Strong customer service and complaint-resolution abilities.</li><li style="text-align:justify;">Good organisational, time-management and problem-solving skills.</li><li style="text-align:justify;">Ability to work independently and collaboratively in a fast-paced retail environment.</li><li style="text-align:justify;">Knowledge of workplace health and safety requirements and store security procedures.</li></ul>&nbsp;&nbsp;<h3>&nbsp;</h3>

Lead a retail team, oversee daily operations and deliver outstanding customer service with a competitive salary and career growth opportunities.

Retail Supervisor

Accounting

Account & Relationship Management

Accounts Officers/Clerks

Accounts Payable

Accounts Receivable/Credit Control

Actuarial

Administration

Administration & Office Support

Administrative Assistants

Administrator

Advertising, Arts & Media

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Air Conditioning & Refrigeration

Air Force

Airlines

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Analysts

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Architecture

Army

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Assessment

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Audit - External

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Bakers & Pastry Chefs

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Collections

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Construction Law

Consultants

Consulting & Generalist HR

Contracts Administration

Contracts Management

COO & MD

Corporate & Commercial Law

Corporate Development

Corporate Finance & Investment Banking

Cost Accounting


                        
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For Working Holiday Makers, Y-Jobs is the first stop to finding a job while they travel Australia. Local talent gain benefits like using video to better pitch their skills in a competitive market. International talent visiting Australia or already here can easily find Australian employers willing to hire them.

For employers, Y-Jobs is backed by advanced recruitment technology to improve recruitment marketing and compliance. It's also supported by a growing number of partnerships, giving Y-Jobs greater reach via other job boards across the Workinitiatives network with no extra effort.

Australia's number one destination for job openings for Working Holiday Makers!


                                                        Solve your labour shortage, improve your recruitment marketing and streamline your compliance with Y-Jobs. All features are included, plus you’ll be connected to thousands of candidates in both Australia and overseas. Simply register and start posting today!
                                                    

Find your ideal job in Australia simply by uploading your resume and letting our technology find job matches made for you across our ecosystem of job boards.

Y-Jobs is a part of the Workinitiatives network


                    
                    Looking to solve your labour shortage? Promote your job opportunities to Working Holiday Makers with Y-Jobs’ portal and fast track your recruitment efforts today!
                
                

Job listings

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